We offer shipping on our cabinetry products to locations across the United States.

Order Processing

Orders are processed after payment has been successfully received and confirmed.

Most orders are prepared for shipment within 12-14 business days. Custom, large-volume, or special orders may require additional processing time.

Once your order has shipped, you will receive tracking information when available.

Shipping Times

Estimated delivery times depend on your location, order size, and shipping method selected at checkout.

Estimated delivery: 12-14 business days

Please note that shipping and delivery times are estimates and are not guaranteed. Delays may occur because of weather, carrier disruptions, holidays, incorrect delivery information, or circumstances outside our control.

Delivery & Freight Orders

Cabinet orders may be shipped by freight carrier due to their size and weight.

For freight deliveries:

• Please inspect the shipment before signing for delivery.
• Check boxes and packages for visible damage.
• Take clear photos of any damaged packaging or products.
• Note any visible damage on the delivery receipt/Bill of Lading before signing.
• Contact us as soon as possible if you discover damage after delivery.

If the shipment appears significantly damaged, please contact us before accepting the delivery whenever possible.

Damaged or Missing Items

We carefully inspect and package our products before shipment, but damage can occasionally occur during transportation.

If your order arrives damaged, missing parts, or with incorrect items, please contact us within 10 days of delivery.

Please provide:

• Your order number
• Photos of the damaged or incorrect item
• Photos of the packaging
• A description of the issue
• Photos of any damaged shipping carton or pallet, if applicable

Our team will review the information and work with you to determine the appropriate resolution.

Depending on the situation, we may provide replacement parts, replacement products, or another appropriate solution.

Returns & Exchanges

Because cabinetry is a specialized product, returns are subject to our approval and return conditions.

If you need to request a return, contact us within 10 days of receiving your order.

Returned products must generally be:

• Unused and unassembled
• In their original packaging
• Free from damage or modifications
• Complete with all components and hardware
• Suitable for resale

Products that have been assembled, installed, modified, cut, painted, stained, or otherwise altered may not be eligible for return.

Non-Returnable Items

The following items may not be eligible for return:

• Custom or specially ordered products
• Assembled or installed cabinets
• Modified or altered products
• Clearance or final-sale items
• Products damaged after delivery due to handling or installation
• Items that do not meet our return conditions

Return Shipping

If a return is approved, the customer may be responsible for return shipping costs unless the return is due to an error on our part or a defective/damaged product covered by our policy.

Original shipping charges may be non-refundable.

Because cabinetry can be large and heavy, return freight costs can be significant. We recommend confirming your cabinet selection, dimensions, style, and quantity before placing your order.

Order Changes & Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will do our best to accommodate requests before the order enters processing or production. Once an order has been processed, shipped, or specially ordered, cancellation may no longer be possible or may be subject to fees.

Incorrect Orders

If you receive an item that does not match your order, please contact us before assembling or installing the product.

We will review the order details and help resolve the issue as quickly as possible.

Please keep all original packaging until the issue has been resolved.

Refunds

Once an approved return has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method.

Please allow 10–12 business days for the refund to appear in your account after it has been processed. Processing times may vary depending on your payment provider.

Important Delivery Information

Before placing your order, please make sure your shipping address and contact information are accurate.

For freight deliveries, customers should ensure that the delivery location can safely accommodate the shipment.

If you are unsure whether your location is suitable for freight delivery, please contact our team before placing your order.

Need Help?

We’re here to help with questions about your order, delivery, or return.

When contacting us about an existing order, please include your order number so we can assist you faster.

Shop With Confidence

We want you to feel confident ordering your cabinetry from Temima Cabinets. If you have questions about products, shipping, measurements, or your order, our team is happy to help before you purchase.